Services Directory

Learn more about our services, resources, and tools.

Authorization Codes

Allows the ability to make long distance phone calls.

Building Management Systems network (BMS)

The BMS network is intended to improve the network security of systems that are critical to the operation of facilities at IU through significant isolation from other networks.

Cellular phones and pagers

Cellular phones and service, discounts, pagers.

Conference Call Services

At Indiana University, telephone conferences allow groups of people in different locations to hold discussions when time, travel, or budget constraints do not allow face-to-face meetings.

Tools: Conference Call Requests

Customer Interaction Center (CIC)

Contact Center Solution for areas that have high call volume or need advanced call routing.

Data Center Proxy Service

A Data Center proxy service is available to system administrators who are Data Center customers and wish to have their servers on private IP space, which greatly limits possible attack vectors.

Tools: Data Center Proxy Request

DHCP

Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables a server to automatically assign an IP address to a computer.

Domain Name Service (DNS)

Translates a computer's fully qualified domain name (FQDN) into an IP address.

Tools: Static IP Requests

E-mail

Mail for students, faculty and staff.

Fax Service

Send and receive faxes via a web interface.

Firewall

Protects Data Centers from incoming network traffic.

Tools: Firewall Requests

Internet / Networking

Connecting to the Internet at IU.

IoT (Legacy) network

The Legacy network was created to protect devices that have an operating system or firmware that is unable to be updated or modified, and do not have host-based firewall capability.

IU List

Indiana University's mailing list service.

MAC Registration

Tracks users and the physical addresses of their devices to protect IU's data network.

Tools: MAS

PCI DSS

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements and security assessment procedures designed to protect data involved in payment card processing.

Rates for Services

Rates for UITS Telecommunication services may be found at the link above.

Telephony

Telephony services, including analog voice lines and UMS.

Unified Communications (UniCom)

UniCom is IU's term for unified communications, a service at IU that brings voice, video, and data together in a unified desktop communication system.

Wired

Wired (Ethernet) connections.

Tools: Register Wired Device

Wireless

Wireless connections.

VPN

Virtual Private Network allows for secure connections across public networks.